Terms of Use

Using the website

These terms concern use of the CarMe website and its inquiry, estimate, and application forms. CarMe provides automotive concierge assistance with vehicle searches, comparison, pre-negotiated pricing, and coordination through delivery. A website submission is a request for follow-up, not a completed purchase, lease, financing agreement, or guaranteed offer.

Vehicle information and pricing

Vehicle availability, specifications, pricing, incentives, and delivery timing can change. Confirm the actual vehicle, terms, charges, taxes, fees, and availability with your advisor and the relevant transaction provider before committing. Website descriptions and vehicle images should not replace the final vehicle information and transaction paperwork.

Payment estimates and credit applications

The payment calculator provides estimates based on its inputs; it is not a financing approval or binding quote. Actual payments and eligibility depend on the applicable lender or lessor, approved terms, credit review, and transaction costs.

Credit and business application acknowledgments confirm receipt only. They do not indicate approval, approval probability, a reserved vehicle, or a commitment by a lender, dealer, or lessor. Review the application consents and the relevant provider’s final agreements.

Your responsibilities

Provide accurate information and only upload documents you are entitled to share. Review your submissions and contact CarMe promptly if a correction is needed. Do not use the website to impersonate another person, submit unlawful material, interfere with the service, or seek access to restricted records or documents.

Transaction providers and agreements

Dealers, creditors, lessors, and other providers involved in your specific transaction may have separate requirements, privacy notices, and contracts. The website does not replace those documents. Ask your advisor to identify the relevant provider, and review the final purchase, lease, financing, or other agreement before signing.

Website content and external links

CarMe branding and website materials are presented to help visitors evaluate its services. Third-party vehicle brands and logos identify those brands; their appearance is not a promise of endorsement or a particular available vehicle. External websites, including review services, maintain their own content and terms.

Availability, privacy, and changes

Website access and electronic communications may occasionally be interrupted. If a submission fails, contact CarMe; a confirmation of receipt does not guarantee email delivery to your inbox. Read the Privacy Policy for information about forms, application information, document handling, and website reporting.

CarMe may update website information and these website terms. Updated terms will display their effective date on this page. These terms do not state additional arbitration, class-action waiver, indemnification, or transaction-specific obligations.